Welcome to our FAQ section! Here you’ll find answers to common questions about shopping with Sajamefr Store. If you need further assistance, feel free to contact us at [email protected].
1. How can I place an order?
Simply browse our website, add your favorite items to the cart, and proceed to checkout. Follow the steps to complete your purchase securely.
2. What payment methods do you accept?
We accept major credit cards, debit cards, and secure online payment options. Available payment methods will be displayed at checkout.
3. How long does shipping take?
Shipping times vary depending on your location. Once your order is processed, you will receive tracking information via email.
4. Do you offer international shipping?
Yes, we offer worldwide shipping. Shipping fees and delivery times will be calculated at checkout based on your location.
5. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. Use this number to track your package online.
6. What is your return and exchange policy?
We accept returns and exchanges within a specified period if the item is unused and in its original condition. Please visit our Return Policy page for details or contact us at [email protected].
7. What should I do if I receive a damaged or incorrect item?
We sincerely apologize for any inconvenience. Please contact us immediately at [email protected] with your order details and photos of the item, and we will resolve the issue as soon as possible.
8. How can I contact customer service?
You can reach us via email at [email protected]. Our team is happy to assist you with any inquiries.
Thank you for shopping with Sajamefr Store!